Select a date and time that works for you and reserve and confirm by payment online.
2. Complete and Submit a short form.
3. Receive a Zoom link in your email within 24 hours to join the certified lactation counselor through video conference at the time of your appointment.
More Milk, Less Worry
Our Certified Lactation Counselors provide non-judgmental and evidence-based support to you and your baby! We are ready to meet you where you are and help you get to where you want to go in your feeding journey! We want you to know that you are not alone and that, with support, we can help you get more milk and worry less!
What to Expect at Your Consult
What we do together in a Virtual Lactation Consult
First visits are typically 45-60 minutes to give us time for a thorough history, observing baby feeding (breast, bottle or both), and a plan of care. Included is
A history and assessment of breastfeeding and/or bottle feeding issues by a certified Lactation Consultant and infant feeding SLP
An assessment of latch, suck and positioning
Breast care including mastitis, plugged ducts, blebs, thrush, engorgement, and nipple soreness
Soothing a fussy baby
Breastfeeding while returning to work
Assistance with breast pumps, nipple shields and other lactation devices
Breastfeeding education and support
Transition from breast to bottle OR bottle to breast
A report to send to your care provider(s) if requested
What to have at your consultation:
YOU and your precious baby
Any current nursing gadgets
Any pumps and required pump parts
Preferred feeding pillows
Here are some helpful tips to maximize your virtual appointment:
Both users must have adequate internet connection
Both users must have adequate lighting. Please keep a flashlight/light on hand for mouth assessments
May need a second set of hands to help with positioning the device for best viewing
It is beneficial (not necessary) for the family to have two connected devices. I.e. a computer/ipad for discussion and a phone for breast and bottle feeding/latch assessment
While virtual lactation consults are useful for many reasons, there will be times that our CLC must refer mom and/or baby to a local health care provider. These cases may include:
Suspected tongue and/or lip tie or other oral malformation
Mastitis, thrush and other breastfeeding concerns requiring treatment
Inadequate lighting/internet connection to perform a quality online assessment
Concerns with weight gain, jaundice and/or general well-being of your baby
How much does it cost?
First consult = $50 cash or billable to select insurance. For more information on insurance, call 708-478-1820
Our Certified Lactation Counselor® (CLC®) is a professional in lactation counseling who has demonstrated the necessary skills, knowledge, and attitudes to provide clinical breastfeeding counseling and management support to families who are thinking about breastfeeding or who have questions or problems during the course of breastfeeding/lactation. Our CLCs are also speech language pathologists who specialize in the overall safety and success of infant feeding.
BDI Certified Lactation Counselors Specialize in Supporting:
Baby’s success on the breast/bottle
Mom’s health and comfort
Family support for mom & baby
Preparing for and maximizing pumping
Reflux, Spit-up, Vomiting Support
Position & Latch
Finding the perfect position and latch
Lactation Professionals Areas of Expertise
Breast and Nipple Soreness
Pain or Breast Damage
Plugged Milk Ducts
Reflux, Spitting-up and/or Vomiting
Induced or Relactation
Feeding Techniques and Positions
Transition to Bottle-Feeding from Breast
Transition to Breast Feeding from Bottle
Oral Motor Restrictions
Jessica Keenan, MA, CCC-SLP/L, CLC
Certified Lactation Counselor & Speech Language Pathologist
Jessica has worked with babies since 2014. She is a licensed speech language pathologist and certified lactation counselor specializing in infant feeding. Jessica’s favorite hour of her work week is leading the More Than Milk Club for new moms & their babies! She believes the most magical part of her job is empowering parents on their breast and/or bottle feeding journey and helping them do so from the comfort of their own homes.
Amy Stumpf, MS, CCC-SLP/L, CLEC
Certified Lactation Educator/Counselor & Speech Language Pathologist
Amy is a speech therapist who specialises in feeding, orofacial development, tethered oral tissues, and lactation counseling. She absolutely loves coming alongside families and supporting them and their babies during their feeding journey’s in infancy. Amy will never be finished learning and is constantly humbled by the lessons she takes away from each family she has the pleasure of counseling!
What is Plagiocephaly (pronounced play-jee-oh-sef-uh-lee)?
Sometimes infants are born with or develop plagiocephaly or brachycephaly, a flat spot on the back or backside of their heads that is noticeable and may raise questions or be a cause of concern.
Understandably, you may ask:
Will my baby’s head shape stay like this?
Is there anything I can do to prevent or fix this?
Will this affect my baby’s brain growth or development?
In the early 90’s the American Academy of Pediatrics advised parents to put babies to sleep on their backs to reduce the risk of SIDS. This increased the time spent with increased pressure on the baby’s head from the surfaces they rested on. This also increased the incidence of plagiocephaly (a.k.a. “flat head syndrome”). In addition, there are dozens of baby positioning “containers” such as infant car seats, swings, and bouncy chairs that keep babies resting for longer periods on the back of their heads. Flat spots can make it challenging for babies to keep their heads in midline and they can develop a preference to turn or face toward a particular side. These babies may be resistant to or even refuse tummy time because lifting their little heads up against gravity can seem difficult and stressful. Although this will not typically cause problems with brain development, babies that have a flat spot may experience movement preferences to one side, may not latch on for nursing as well as expected, will experience reflux or digestive issues, and may be extra fussy, colicky or more difficult to calm.
How can I tell if my baby has a flat spot?
No two babies have the same head shape but asymmetries or flat spots are usually easy to detect if you know what to look for. Most areas will round or even out as a baby moves her head side to side, up and down, and begins to roll over in the first few months. Take a look at the baby’s head in several positions. If Baby has a lot of hair it is good to do this while the hair is wet, such as after a bath.
Look at your baby “face to face.” Are both eyes the same size or is one wider or narrower than the other? Is one cheek puffier than the other? Does the back of his head appear unusually wide or does the head slant sharply upward from his forehead to the back of the head? Do you notice that one ear is higher or in front of the ear on the other side?
Look at the baby’s head shape from behind while supporting him in sitting. This is often the first place a flat spot is detected. Are the ears level? Does the head tilt to one side? Is the top of the head very wide compared to the area just above the neck?
Now, look at the baby’s head from the top. Is one side of the forehead more forward than the other? Can you see one cheek puffing out more than the other? Is one ear significantly positioned in front of the other?
Finally, look at the baby’s head from the side. Is there a slope from the forehead that rises to a point in the back?
Notice if your baby’s head is moving freely with his body or is the head “planted” on the surface? Is he beginning to lift his shoulders and arms off of the surface and is the baby beginning to bring hands or toys to his mouth? Does the baby constantly only put one hand in his mouth or does he turn his head to mouth a toy instead of bringing the toy toward his middle. When Baby is on his belly, can he lift his head easily up in the middle or does he usually turn it fully to one side or the other to lift it up. These are all signs that there may indicate a muscle imbalance or be present as a result of the flat spot on a baby’s head. While none of these seem particularly alarming, they can keep your baby from developing movement and visual motor patterns that will advance him more naturally toward rolling, crawling, walking and gross motor play.
What Can I do if I notice a flat spot?
Provide lots of opportunities for Tummy time.
Limit time in baby carriers, car seats, bouncers, swings, and containers
Carry baby when you can but change positions often to keep hips healthy
Alternate the ends of the crib for sleeping so baby will face stimulating sights or light during waking times
Provide visual stimulation in front of the baby that moves side to side
Consult your pediatrician or a pediatric physical therapist if a flat spot persists for more than a few weeks. A baby’s head shape can change quickly from birth to 6 months.
What if the flat spot won’t go away?
If your baby’s head is held unusually still, he has a distinct head-side or position preference, he is having difficulty nursing, bottle feeding is stressful, or he is resisting positions like tummy time contact your pediatrician or a pediatric physical therapist who specializes in treating infants. It is best not to take a “wait and see” approach because most of a baby’s head growth happens between birth and 6-8 months and this is the best time to make big changes in head shape and mobility. Most consultations are free and professionals can offer advice and solutions that can help you and your baby.
BDI Playhouse Children’s Therapy offers free screenings and consultations through Telehealth or at one of our child-friendly therapy gyms in Orland Park and Aurora, IL
Written by Sheri Ireland-Berk, PT Physical Therapist